Legal

Terms & Conditions

Effective date: 7 April 2026

1. About These Terms

These Terms and Conditions (“Terms”) govern your booking and participation in songwriting retreats operated by The Sound Of Everything Limited, a company registered in England and Wales under company number 9089216 with registered address at The Old Workshop, 1 Ecclesall Road South, Sheffield S11 9PA (“we”, “us”, “our”, “the Company”).

By making a booking with us, you confirm that you are at least 18 years old and that you agree to be legally bound by these Terms. Please read them carefully before booking.

2. Eligibility, Accommodation Use, Group Size and Booking Basis

2.1 Minimum age

Participation in the retreat is strictly limited to individuals aged 18 or over at the start date of the retreat. No bookings will be accepted from anyone under 18, and proof of age may be requested.

2.2 Mandatory use of retreat accommodation

This workshop is offered only as a fully residential retreat. In order to participate in the workshop, you must book and stay in the accommodation provided by us for the full duration of the retreat. External or off-site accommodation (including day attendance only) is not permitted. We reserve the right to refuse participation or cancel your booking if you do not use our accommodation, without any liability beyond any refund expressly set out in these Terms.

2.3 Room configurations and prices

Accommodation is offered in the following room types and configurations, subject to availability at the time of booking:

Room Type Occupancy Full Package Price (per person)
Double Room (×3) 2 participants per room £745
Single Room (×3) 1 participant per room £895

Any specific room requests (for example, sharing preferences or particular room type) are subject to availability and cannot be guaranteed.

2.4 Maximum capacity and first-come-first-served allocation

The retreat has a maximum overall capacity of 12 (if 6 rooms are allocated with 2 occupants each). Room types and beds within those rooms are allocated strictly on a first-come-first-served basis, determined by the time at which cleared funds (deposit or, where applicable, full payment) are received by us. Once a particular room type is full, later bookings will only be offered alternative room types that are still available. We reserve the right to introduce additional room configurations, including single-occupancy room options, if we deem it necessary.

2.5 Overbooking and refunds

If, at the time your payment is processed, the retreat or your requested room type is already full and your booking has been taken in error, you will receive a prompt full refund of all amounts paid as soon as the issue is identified. In such circumstances, no further compensation or liability will arise on our part beyond refunding the amounts you have paid.

2.6 Waiting list

If the retreat or a particular room type is full, you may request to be placed on a waiting list. Being placed on a waiting list does not guarantee a place. If a place becomes available, it will be offered to waiting list participants on a first-come-first-served basis by acceptance time and payment of any required amount.

3. Booking, Payment & Pricing

3.1 Reservations and deposit

A non-refundable deposit of £175 per person is required to secure your place on the retreat in a specific room type (subject to availability). Your booking is confirmed only when we receive your deposit and send you a booking confirmation email specifying your room type and occupancy.

3.2 Package price

The total package price per person depends on the room type and occupancy as set out in clause 2.3. Unless stated otherwise in your booking confirmation:

3.3 What the price includes

3.4 What the price does not include

3.5 Balance payment and non-payment

The remaining balance (after deposit) is due no later than 10 days before the retreat start date, unless a different date is specified in your booking confirmation. If full payment is not received by this deadline, we may cancel your booking, retain your deposit, and offer your place to someone else.

4. Travel Insurance & Travel Arrangements

4.1 Mandatory travel insurance

Comprehensive travel insurance is mandatory for all participants. You must obtain cover that is appropriate for your circumstances and that should include:

4.2 Proof of insurance and failure to insure

You must provide proof of valid travel insurance before the retreat commences or at check-in. If you fail to hold adequate travel insurance or to provide proof when requested, you may be refused participation in the retreat, and no refund will be due.

4.3 Flights and other travel not included

Flights and all travel to and from the retreat location are not included in the package price. You are solely responsible for booking, paying for, and managing your own flights, transport, and any associated costs (including delays, cancellations, missed connections, and additional accommodation or subsistence).

4.4 No liability for travel issues

To the maximum extent permitted by law, we accept no liability for any costs, losses, or damages arising from issues with your travel arrangements, including but not limited to flight cancellations or delays, missed connections, or changes to your travel plans. Any such costs should be claimed via your travel insurance where covered.

5. Cancellation Policy

5.1 Your cancellation rights — cooling-off period

You have a 14-day cooling-off period from the date of booking during which you may cancel and receive a full refund minus a £15 administrative fee.

5.2 Cancellation after cooling-off period

5.3 Our cancellation rights and minimum participant numbers

We reserve the right to cancel the retreat if the minimum number of participants is not reached, if minimum accommodation occupancy cannot be achieved, or due to circumstances beyond our reasonable control.

If we cancel the retreat because the minimum participant numbers are not met:

If we cancel the retreat for other reasons described in section 8 (Force Majeure) or otherwise beyond our reasonable control, the refund or credit options set out in those sections will apply, and our liability will remain limited as described in section 7 (Limitation of Liability).

6. Health, Safety & Participant Responsibilities

6.1 Fitness to participate

You must be in suitable physical and mental health to participate in the retreat. You must disclose any relevant medical conditions, disabilities, or dietary requirements that may affect your participation or require reasonable adjustments.

6.2 Assumption of risk

You acknowledge that participation in workshops, optional activities, and general retreat life carries inherent risks. You participate entirely at your own risk and are responsible for exercising your own judgment and care at all times.

6.3 Conduct and behaviour

Participants must behave respectfully towards other participants, staff, and the local community. We reserve the right to remove any participant whose behaviour is, in our opinion, dangerous, disruptive, offensive, or otherwise incompatible with the smooth running of the retreat. In such cases, no refund will be provided and you will be responsible for any additional costs incurred (such as alternative accommodation or travel).

7. Limitation of Liability

7.1 Non-excludable liability

Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under English law, including liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation.

7.2 Exclusion of certain losses

To the maximum extent permitted by law, we will not be liable for:

7.3 Liability cap

Where liability on our part cannot be excluded, our total aggregate liability to you, whether in contract, tort (including negligence), or otherwise, shall in all circumstances be limited to the total amount you have actually paid to us for the retreat.

7.4 Third-party services

We may arrange or recommend certain third-party services (such as excursions, transport, or activities), but unless expressly stated otherwise in writing, these are provided by independent third parties and not by us. Your contract for such services is with the relevant third party, and any claim or complaint should be directed to them.

8. Force Majeure

We will not be liable for any failure or delay in performing our obligations where such failure or delay results from events, circumstances, or causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government restrictions, strikes, or failure of third-party suppliers (“Force Majeure Events”).

In the event of a Force Majeure Event, we may:

Any such options will be offered at our discretion, acting reasonably, and our total liability will remain limited as set out in section 7.

9. Intellectual Property & Workshop Content

9.1 Ownership

All workshop content, materials, and intellectual property provided during the retreat remain our property or that of our tutors and licensors.

9.2 Personal use only

Materials are supplied for your personal use only and may not be copied, distributed, shared publicly, or used for commercial purposes without our prior written consent.

9.3 Participant content, photographs and recordings

By participating, you grant us permission to use photographs, videos, or recordings taken during the retreat for promotional purposes (including on websites and social media), unless you explicitly opt out in writing before or during the retreat.

10. Data Protection & Privacy

10.1 Data collection

We collect and process personal data necessary for providing retreat services, including:

10.2 Lawful basis and use

We process your data based on:

We use this data to manage bookings, deliver retreat services, and handle any queries or complaints.

10.3 Data retention

We retain personal data only as long as necessary for the purposes collected, typically no longer than 7 years after the retreat, except where longer retention is required by law.

10.4 Your rights

Under UK data protection law, including UK GDPR, you have rights to:

10.5 Data security and international transfers

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Your data may be transferred to other countries (for example, where the retreat takes place) for administration purposes, and we ensure appropriate safeguards are in place for such transfers.

11. Changes to Itinerary

We reserve the right to make reasonable changes to the retreat itinerary, schedule, accommodation, tutors, or activities where required for operational reasons, safety, or circumstances beyond our control. Minor changes do not entitle you to a refund or compensation.

12. Consumer Rights, Governing Law & Contact

12.1 Consumer rights

These Terms do not affect your statutory rights as a consumer under UK law.

12.2 Governing law and jurisdiction

These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them, are governed by English law. The courts of England and Wales shall have exclusive jurisdiction.

12.3 Entire agreement and changes to Terms

These Terms constitute the entire agreement between you and us in relation to your booking and participation in the retreat, and supersede all prior agreements or representations. We may update these Terms from time to time. Updated Terms will apply to bookings made after the effective date of the update.

12.4 Contact details

For questions about these Terms, to make a complaint, or to exercise your data protection rights, please contact:

The Sound Of Everything Limited
Email: info@thesoundofeverything.com
Address: The Old Workshop, 1 Ecclesall Road South, Sheffield S11 9PA

12.5 Changes to these Terms

We may update or amend these Terms from time to time. Any such changes will apply only to future bookings and will not affect the terms already agreed for existing confirmed bookings, including any prices, discounts or early bird offers already confirmed in writing. If we make any material changes that affect your existing booking, we will notify you by email or other appropriate means.

By making a booking with us, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions.